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Message 1 of 25

Full Fibre 500 to Full Fibre 900

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Just upgraded from Full Fibre 500 to Full Fibre 900.  After 2 days speed is averaging 500.  Does it take a while to come up to the guarranteed speed?  Around 700 I think.

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Message 2 of 25

Re: Full Fibre 500 to Full Fibre 900

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Have you tried power cycling the ONT, it worked for me when I went from 500 to 900 but it may have just been a coincidence.

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Message 3 of 25

Re: Full Fibre 500 to Full Fibre 900

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How would I do that?  What is ONT?

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Message 4 of 25

Re: Full Fibre 500 to Full Fibre 900

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@tmarsh12345 are you using a wired connection for these speedtests or are you using WiFi?

Note: You won't get full 900mb speeds using WiFi on the smarthub 2.

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Message 5 of 25

Re: Full Fibre 500 to Full Fibre 900

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Wired.
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Message 6 of 25

Re: Full Fibre 500 to Full Fibre 900

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The ONT is the fibre modem which you have connected to the hub probably with the red ended ethernet cable. Small white box with probably 3 green !ights



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Message 7 of 25

Re: Full Fibre 500 to Full Fibre 900

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Thanks.  So do I press a button?

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Message 8 of 25

Re: Full Fibre 500 to Full Fibre 900

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Just switch it off wait and then switch back on



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Message 9 of 25

Re: Full Fibre 500 to Full Fibre 900

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Did that but still just over 500.  Upload is averaging 115 which is about right I think.

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Message 10 of 25

Re: Full Fibre 500 to Full Fibre 900

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I have always used Thinkbroadband for speed testing and just tried a different site, getting just under 700, 670 - 690 so perhaps nothing wrong?
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