Full Fibre 500 to Full Fibre 900

[tmarsh12345]

Just upgraded from Full Fibre 500 to Full Fibre 900.  After 2 days speed is averaging 500.  Does it take a while to come up to the guarranteed speed?  Around 700 I think.

[mikemod]

Have you tried power cycling the ONT, it worked for me when I went from 500 to 900 but it may have just been a coincidence.

[tmarsh12345]

How would I do that?  What is ONT?

[Checked2013]

@tmarsh12345 are you using a wired connection for these speedtests or are you using WiFi?

Note: You won't get full 900mb speeds using WiFi on the smarthub 2.

[tmarsh12345]

Wired.

[imjolly]

The ONT is the fibre modem which you have connected to the hub probably with the red ended ethernet cable. Small white box with probably 3 green !ights

[tmarsh12345]

Thanks.  So do I press a button?

[imjolly]

Just switch it off wait and then switch back on

[tmarsh12345]

Did that but still just over 500.  Upload is averaging 115 which is about right I think.

[tmarsh12345]

I have always used Thinkbroadband for speed testing and just tried a different site, getting just under 700, 670 - 690 so perhaps nothing wrong?