Installation

[suts89]

• BT have recently installed fibre in my street utilising the original telephone  poles and I’m thinking about having it installed.
  The pole feeding my 4 bed semi is at the rear of the property, the old copper cable attaches to the north east corner of the property. 
• My current virgin router is situated in the front at ground floor level in the opposite corner of the property (south west) and this is where I want the new one to go.

my question is what will be the most likely route the installer would take with the new cable? Will they simply clip to the brick at high level all the round the property before dropping down in the south west corner. The loft has been converted so no loft space is really available 

TIA

[VeteranISPUser]

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@suts89wrote:

BT have recently installed fibre in my street

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Hi @suts89   Please note, that would have been Openreach (or one of their sub-contractors), not BT.

[suts89]

On behalf of BT I assume ? 

[licquorice]

On behalf of all providers that use Openreach infrastructure.

I've no idea why folks continue to post this type of question on the BT forum. As has been posted countless times, it is nothing to do with BT and it is entirely between Openreach and the customer on the day to agree a possible installation solution.

[WSH]

Openreach deal with the infrastructure, and they are a separate company to BT, (although both are part of BT Group).

This forum can’t speak for Openreach, as it is only a BT customer to customer help forum for BT the ISP.  Also, the only BT employees on here are the moderators who don’t necessarily read all posts.

Iniltous or 36ULW will be able to give you a better answer, but as no one else has picked up this question so far, I’ll try and answer it for you.

My understand is that, for safety reasons, they are reluctant to work at height more than necessary today, so a more likely scenario is that they would bring the cable down to the ground from where it attaches and then go round the building at ground level.

[suts89]

WSH

Thanks for your reply. This type of low level installation would be a deal breaker for me !

[licquorice]

Until the installer arrives, nobody knows what is possible and what he/she will agree to. Any answers given here are pure speculation.

[iniltous]

If the installer agreed to you position for the ONT , the the cabling around the property from rear to front wouldn’t be a height, obviously the cable from the pole would attach at height but be brought down to a level that didn’t need ladders to cable around the building…winking g in a ladder is minimised, plus you probably wouldn’t want multiple ladder fixing holes around the property.

With any installation the location you want needs to one that won’t require the installer to work unsafely or be too time consuming , if either can’t be met , then that location won’t be acceptable to the installer.

[36ULW]

Openreach prefer their Engineers to not be at the top of a ladder for long as working at height is high risk.

They can do it though but it’ll mean they have to drill numerous Tetra Holes along the cable route. How many really depends on the layout of your house.

As for the likes of Kelly’s, Quinn’s and Morrisons Engineers. Good luck with that.