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RichardM68
Beginner

on ‎03-05-2023 20h49

460 Views
Message 1 of 3

Re: Full Fibre 900, missing Xbox pass ultimate help?

I have the same issue, my account has "add on" for bt sport etc but not for xbox pass.

can anyone help please.

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎03-05-2023 22h24

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Message 2 of 3

Re: Full Fibre 900, missing Xbox pass ultimate help?

@RichardM68 

Have you paid your first month for your package?

You need to use a web browser not mobile to access MYBT to find the pass



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DavidM
Moderator
Moderator

on ‎04-05-2023 16h57

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Message 3 of 3

Re: Full Fibre 900, missing Xbox pass ultimate help?

Hi @RichardM68 and welcome to the community.

Was the Xbox pass part of the offer when you placed your order? Have you spoken with any of our customer services about this?

Cheers

David

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