Re: Full Fibre 900, missing Xbox pass ultimate hel...

RichardM68 · ‎03-05-2023

I have the same issue, my account has "add on" for bt sport etc but not for xbox pass.

can anyone help please.

imjolly · ‎03-05-2023

Have you paid your first month for your package?

You need to use a web browser not mobile to access MYBT to find the pass

If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

DavidM · ‎04-05-2023

Hi @RichardM68 and welcome to the community.

Was the Xbox pass part of the offer when you placed your order? Have you spoken with any of our customer services about this?

Cheers

David

Re: Full Fibre 900, missing Xbox pass ultimate help?

Re: Full Fibre 900, missing Xbox pass ultimate help?

Re: Full Fibre 900, missing Xbox pass ultimate help?