Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Miguel
Beginner

on ‎04-05-2023 8h24

549 Views
Message 1 of 2

Slow speeds

I was previously getting 60MB on a 67MB contract from NowTV.

I thought I would upgrade to 500MB fibre from BT. After having it installed yesterday. I'm only receiving 22MB connected by ethernet (all cat 8 cables used) and even less over WiFi.

 

The BT app says I'm getting my full speeds. But I'm clearly not. Any help before I tackle customer services would be Great. 

 

tia

0 Ratings
Reply
1 REPLY 1
imjolly
Distinguished Sage
Distinguished Sage

on ‎04-05-2023 9h55

514 Views
Message 2 of 2

Re: Slow speeds

are you sure you are comparing like with like  MB megabytes and Mb megabits

if that is download speed with NOW than as 8 bits in byte you would need a faster speed than you currently have with BT

https://www.uswitch.com/broadband/guides/bits-and-bytes-explained/



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply