Smart Hub reboots itself 4.45pm every day

[Perki1973]

Internet went down at 4.45pm each day engineer said router was faulty and replaced it. New router did the same today after Install can I stop this happening or change time to when I am not working like over night to reboot.

[imjolly]

Dropping connection about the same time every day is more likely to be something electrical in your own home causing interference something switching on or off possibly central heating boiler 

[Perki1973]

Have had new boiler but that comes on at 4pm not 4.45pm

[imjolly]

Maybe just coincidence but central heating boiler sounds could be cause as it cuts in and out

[Perki1973]

I am no expert but if it was the boiler for instance would that just interfere with signal rather than make the router go through a reboot procedure? I thought this would more likely be firmware related ????

[pippincp]

Could be a thermostat arcing which introduces interference.

[countrypaul]

Can you easily adjust the boiler to come on at say 5 or 6pm - if is is caused by the boiler (or related) than your reboots should also move 45mins later. If it makes no difference then you need to look for another cause.

[imjolly]

Alternatively turn boiler off for a day and see if drops in connection stop

[countrypaul]

Brave person to do that at this time of year, could really upset the rest of the family...😁

[DavidM]

Hi @Perki1973 and welcome to our community.

Thanks for posting about the drops. The guys have posted great advice here. It does sound like some sort of electrical interference. Take a look at https://kitz.co.uk/adsl/rein.htm for help with this type of problem. Let us know how you get on.

Cheers

David