Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
imjolly
Distinguished Sage
Distinguished Sage

on ‎30-11-2022 14h58

714 Views
Message 11 of 15

Re: Speed seems stuck on a profile

Go to solution

The reason the try a filter in test socket is to eliminate a problem with the faceplate and you can also check faceplate is fitting securely as they can get dislodged



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
prasadm
Contributor

on ‎30-11-2022 15h07

707 Views
Message 12 of 15

Re: Speed seems stuck on a profile

Go to solution

Yeah, connected onto the test port, and I still get the same . Speed after test port.png

0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage

on ‎30-11-2022 15h24

697 Views
Message 13 of 15

Re: Speed seems stuck on a profile

Go to solution

DLM has banded your line at 35M

0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage

on ‎30-11-2022 15h25

692 Views
Message 14 of 15

Re: Speed seems stuck on a profile

Go to solution

you down speed keeps coming back at exactly the same speed suggesting stuck in a banded profile while you up speed appears stuck at fibre 1 max.  looks like you need openreach visit



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
prasadm
Contributor

‎30-11-2022 15h25 - edited ‎30-11-2022 15h26

692 Views
Message 15 of 15

Re: Speed seems stuck on a profile

Go to solution

Ok, will contact CS at 150 then

0 Ratings
Reply