Speed seems stuck on a profile

[imjolly]

The reason the try a filter in test socket is to eliminate a problem with the faceplate and you can also check faceplate is fitting securely as they can get dislodged

[prasadm]

Yeah, connected onto the test port, and I still get the same .

[licquorice]

DLM has banded your line at 35M

[imjolly · Accepted solution]

you down speed keeps coming back at exactly the same speed suggesting stuck in a banded profile while you up speed appears stuck at fibre 1 max.  looks like you need openreach visit

[prasadm]

Ok, will contact CS at 150 then