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jacquiedge1
Beginner

on ‎03-06-2023 18h07

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Message 1 of 3

Roam like home

Am in France. Phone set up to allow roaming and mobile data but no service. Have restarted phone but no joy. I have roam like home as an add on in my account. Need data and phone asap as away for 3 weeks. Can this be sorted asap. Having to tether to friend’s data to get this far. Many thanks in advance.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎03-06-2023 19h27

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Message 2 of 3

Re: Roam like home

This is a customer help customer forum. Your post does no go to BT

have you set international in MYBT? 

Have you also set the international spend limit to greater then £0 say £5



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NigelB72
Guru

on ‎03-06-2023 20h00

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Message 3 of 3

Re: Roam like home

You need to Turn On Roaming on your device, enable roaming via MyBT and add an extra spend limit of £5 or £10. It should work then 

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