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Message 1 of 3

Roam like home

Am in France. Phone set up to allow roaming and mobile data but no service. Have restarted phone but no joy. I have roam like home as an add on in my account. Need data and phone asap as away for 3 weeks. Can this be sorted asap. Having to tether to friend’s data to get this far. Many thanks in advance.

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Message 2 of 3

Re: Roam like home

This is a customer help customer forum. Your post does no go to BT

have you set international in MYBT? 

Have you also set the international spend limit to greater then ÂŁ0 say ÂŁ5



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Message 3 of 3

Re: Roam like home

You need to Turn On Roaming on your device, enable roaming via MyBT and add an extra spend limit of ÂŁ5 or ÂŁ10. It should work then