BT Content Partner missing

[Septicade]

Hi all, I've seen this posted numerous times, but Content partner is missing from my bt and apparently that means I can't redeem my game pass benefit I got through upgrading.

any help will be greatly appreciated, thanks

[JohnC2]

Hi @Septicade. sorry that you're not able to claim your Game Pass.

The section not showing can be caused by a few factors. Check that order to upgrade has been completed, your bill payment has been collected and you only have one account linked to your BTID.

Cheers

John