BT Returns

[Mike1987]

Good morning,

I returned my BT equipment back on 9th December with the free postage / package service, this still has not been updated on my account as being received? How long is this taking at present to process?

I stupidly threw away the tracking number, is there another way of finding if this has been received?

[Mike1987]

Can someone assist?

[PaddyB · Accepted solution]

Hi @Mike1987,

Thank you for posting. If you send me your details, I'll check to see if there is any other way to track that return.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy