I had my BT broadband installed on the 8th December but have heard nothing regarding the reward card. Had a ton of emails and texts prior to the installation but nothing since 3 weeks later.
Solved! Go to Solution.
Welcome to this user forum for BT Retail phone and broadband customers.
Have you looked here https://www.bt.com/manage/bt-reward-card/
There’s nothing showing as waiting to claim - I’ve looked everywhere.
I have asked a moderator to assist.
Hi @Primrose75, thanks for checking that and sorry it's not showing for you to claim.
I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you with this.
Thanks for taking my call this morning.
Glad I was able to help with this one.