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Message 1 of 6

BT Reward Card

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Hi, 

I had my BT broadband installed on the 8th December but have heard nothing regarding the reward card. Had a ton of emails and texts prior to the installation but nothing since 3 weeks later. 

many thanks 

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Message 2 of 6

Re: BT Reward Card

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@Primrose75 

Welcome to this user forum for BT Retail phone and broadband customers.

Have you looked here https://www.bt.com/manage/bt-reward-card/

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Message 3 of 6

Re: BT Reward Card

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There’s nothing showing as waiting to claim - I’ve looked everywhere. 

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Message 4 of 6

Re: BT Reward Card

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I have asked a moderator to assist.

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Message 5 of 6

Re: BT Reward Card

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Hi @Primrose75, thanks for checking that and sorry it's not showing for you to claim.

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you with this.

Cheers

John

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Message 6 of 6

Re: BT Reward Card

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Hi @Primrose75 

Thanks for taking my call this morning.

Glad I was able to help with this one.

Thanks

Stuart

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