BT Reward Card

[missemmajones78]

I've not received my reward card yet, I qualifed by upgrading my Fibre before Christmas. I really could do with it ASAP, January is always a tight month. Are you able to tell me when I will receive the virtual card please?  I made contact with purecard.com but are asking for a 

VOL number, they said the wasn't an order yet. 

Many thanks 

[RobbieMac]

Hi @missemmajones78

Welcome to the BT Community and thank you for your post!

I am sorry for the time it's taking to receive your reward card. Give our guides in the helpdesk a shout on 0330 1234 150.  Post back and let me know how you get on chatting with them please 🙂

Thanks,

Robbie

[missemmajones78 · Accepted solution]

Thank you, I've called, I missed judged, today is my last day for the cooling off period.