BT Sport App charged three times.

[DavidM]

Hi @andrewseby ,

Thanks for the post. I can appreciate your concern but please be assured we are working on this as a priority and will update you as soon as we get anything.

Cheers

David

[DavidM]

Hi @comiskeysontour and @Szfty  and welcome.

I've dropped you both a private message also so please check your inbox.

Cheers

David

[JDA11]

I have been charged 5 times today, sort it out ffs.

[aruddell]

This is happening to me as well.

It is a shambles that this is happening to so many people and there is not action being taken to prevent further payments being taken out.

People are struggling as it is without taking their money away for a few days.

[Paul0866]

Why have I been charged 5 times for the monthly pass I’m now £80 overdrawn an can’t get hold of anyone 

[DavidM]

Hi @dylanevans and welcome.

I'm sorry you've also been over charged. I can appreciate your concern. We're working to get this resolved asap as a priority. I've dropped you a message so you can get in touch.

Cheers

David

[DrewGeorgeF]

Ive had the same thing!

Couldn't get through on the online chat, this is ridiculous, especially on Bill day!

[Nstar01]

Yes this also affects me too.

I have just seen my (mob bank) app & it is showing that 5x £25 payments is "pending".

Im hoping this can get resolved ASAP please as i cannot afford this.

[h2oinstallations]

Me too, been charged 4 times so far today. Can you help?

[DrewGeorgeF]

I have been charged multiple times today on my bank and have no been able to get hold of anyone to explain what is happening.

Is anyone able to explain why this is happening? Possibly a hack?

Either way, I'm expecting the money back ASAP