BT Sport App charged three times.

[DavidM]

Hi @MelR and welcome.

Please check your inbox for my message.

Cheers

David

[rodgersiann66]

Nothing in my inbox

[DavidM]

Hi @DisgruntledCustomer1 .

Thanks for the post. We have your message and will be in touch soon.

Cheers

David

[DavidM]

Message should be with you now @rodgersiann66 .

Cheers

David

[DavidM]

All,

We're aware that some customers have experienced problems with BT Sport Monthly pass payments this morning. We have resolved the technical issue and have cancelled all incorrect payment requests. We are contacting all customers who have been affected and apologise for any inconvenience this has caused.

Cheers

David

[andy7474]

@DavidM How will you contact us??

[DavidM]

@andy7474 

We'll give you a call on the contact number you've provided in your message. If we can't get you we'll reply to your message.

Cheers

David

[KrisLavery]

Good afternoon,

Like many of the posts in this thread, I recently restarted my BT sport subscription. I have been charged five times this morning and I have attempted to resolve this through the messaging service without success.

Could you assist?

Best wishes

Kris 

[adamc921]

I’ve been charged 5 times today and have had no contact from BT. Can somebody from BT please contact me ASAP and refund the excess payments. This is simply unacceptable 

[Righty1230]

1. I have been charged 5 times the amount this month what can I do