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littleowl1957
Beginner

on ‎28-06-2024 18h38

366 Views
Message 1 of 3

Can't Log In

Rang BT 23.06.24,as I had not received an email that my bill was ready.

Bt siad they had an issue and it would be sorted in a couple of days.

28.06.24 still can't log in ? 

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2 REPLIES 2
JohnC2
Moderator-Retired

on ‎28-06-2024 19h28

338 Views
Message 2 of 3

Re: Can't Log In

Hi @littleowl1957, sorry you can't view your bill. Please get back in touch with us by using the 'Message now' option on this page: Broadband | BT Help. If the fault with your MyBT is not resolved they will be able to send you a paper copy this time.

Cheers

John

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littleowl1957
Beginner

on ‎29-06-2024 13h01

288 Views
Message 3 of 3

Re: Can't Log In

Thank you John,

I have been on a chat call for the last 2 hours and the problem is not resolved, and BT are wanting to charge me £3 for a paper bill to be sent.

Once our BT contract comes to an end we will be finding another supplier.

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