Cannot access MyBT

[HoustonRocket]

Hi,

I cannot access MyBT anymore. After a login attempt, it takes me to the login page again with a "Something went wrong" message. If I try to be sent new credentials, it sends me back to the same "Forgot login details" without any other feedback (errors or anything).

Can you please advise?

[xlr8r]

seems I am not alone with this....

my post:

https://community.bt.com/t5/Bills-Packages/No-longer-able-to-log-into-MYBT-on-any-web-browser-but-ca...

are you able to log in using the phone app, like I can ?

[HoustonRocket]

Nope. It says "We are having a technical issue".

😞

[HoustonRocket · Accepted solution]

It magically started working again.