Claiming Reward card blank

[lukey_79]

Good morning,

I have what appears to be the common issue of not being able to claim a reward card as it appears blank. I believe this is due to having old accounts from what I’ve read.

I’m hoping a BT moderator can help 😊

[DavidM]

Hi @lukey_79 and welcome to our community.

Thanks for posting about the reward card. Sorry you're having problems claiming it. I can help. I'll need a few details so check your inbox for my message and drop me over the details. 

Cheers

David

[DavidM · Accepted solution]

Thanks for sending over the details @lukey_79 .

That's been processed for you now and will be with you after the orders close off.

Cheers

David