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Message 1 of 2

Credit showing on closed account.

Hi I left BT over a year ago and there is a credit showing on my old account.  How do I get this refunded to me.

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Message 2 of 2

Re: Credit showing on closed account.

Hi @kirkie153,

Thank you for posting and welcome to the Community. If you send me your details, I'll be able to get that credit balance refunded.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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