cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
901 Views
Message 1 of 5

Delete old accounts

Go to solution

Hi, I've joined the community, having just come back to BT and find three old account numbers linked to ny BTid. Does anyone know how to delete old (disused) account numbers? Thaks.

0 Ratings
Reply
4 REPLIES 4
883 Views
Message 2 of 5

Re: Delete old accounts

Go to solution

Hi @mctravel,

Thank you for posting and welcome to the Community. If you send me your details, I'll be able to give you a hand getting those accounts removed.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

0 Ratings
Reply
863 Views
Message 3 of 5

Re: Delete old accounts

Go to solution
Thanks Paddy. I've replied in private message
0 Ratings
Reply
822 Views
Message 4 of 5

Re: Delete old accounts

Go to solution

Hi @mctravel, thanks for your PM earlier to confirm that after setting up the BTID again after I deleted it that only the active account is now linked to the BTID.

Cheers

John

820 Views
Message 5 of 5

Re: Delete old accounts

Go to solution

many thanks John