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Message 1 of 5

Delete old accounts

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Hi, I've joined the community, having just come back to BT and find three old account numbers linked to ny BTid. Does anyone know how to delete old (disused) account numbers? Thaks.

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Message 2 of 5

Re: Delete old accounts

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Hi @mctravel,

Thank you for posting and welcome to the Community. If you send me your details, I'll be able to give you a hand getting those accounts removed.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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Message 3 of 5

Re: Delete old accounts

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Thanks Paddy. I've replied in private message
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Message 4 of 5

Re: Delete old accounts

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Hi @mctravel, thanks for your PM earlier to confirm that after setting up the BTID again after I deleted it that only the active account is now linked to the BTID.

Cheers

John

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Message 5 of 5

Re: Delete old accounts

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many thanks John