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Message 11 of 22

Re: Game Pass Unlink

@NeilO please can you get the Microsoft Team to look into this. 👍

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1,053 Views
Message 12 of 22

Re: Game Pass Unlink

Hi @SpindlyBear91, I can see your details in our queue. Once your reach the top of the queue one of the team will be in touch to help you with this. 
cheers

John

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1,052 Views
Message 13 of 22

Re: Game Pass Unlink

Thank You 

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1,019 Views
Message 14 of 22

Re: Game Pass Unlink

@JohnC2 any news on the queue? 

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997 Views
Message 15 of 22

Re: Game Pass Unlink

Good Morning, I know you are extremely busy but is there any news please? I had hoped this would be a quick fix now given the sheer amount of people with the same issue.

@DanielS @DavidM 

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Message 16 of 22

Re: Game Pass Unlink

Hi @SpindlyBear91 I'm sorry, we pick up the private messages in the order they are received and should get to your message this afternoon. Depending on the problem it could take a few more days to resolve especially if a case needs to be raised to Microsoft to unlink the account.

Thanks

Neil

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992 Views
Message 17 of 22

Re: Game Pass Unlink

Okay thank you @NeilO 

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973 Views
Message 18 of 22

Re: Game Pass Unlink

@NeilO any news on the case?

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963 Views
Message 19 of 22

Re: Game Pass Unlink

I’ve logged into Microsoft a few times and it’s still the same, I’ve even phoned Microsoft and they cannot touch it. I’m Anxious to get this fixed as soon as possible, as I have a Month Gift card to apply and don’t want it to expire.

@DanielS @DavidM @JohnC2 

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Message 20 of 22

Re: Game Pass Unlink

@PaddyB I have received your DM and responded thank you 👍

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