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Message 21 of 24

Re: Home Essential

‎14-02-2018 16h57 - edited ‎14-02-2018 16h58

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Message 2 of 9
Re: What Is Maximum Data Rate ?

It's the theoretical maximum your line can deliver in ideal conditions.

I found that message in this forum. 65.75 has nothing to do with my current contract.

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Message 22 of 24

Re: Home Essential

I  found this information from another supplier.

"the max data rate is what is known on most other modems as Attainable rate, which is basically a calculation based on what the modem thinks it could do if no limits were imposed by hardware"

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Message 23 of 24

Re: Home Essential

Re: What Is Maximum Data Rate ?
It's the theoretical maximum your line can deliver in ideal conditions.

I found that message in this forum. 65.75 has nothing to do with my current contract.
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Message 24 of 24

Re: Home Essential

Hi @ReachForThe 

Thank you for posting back.  I am sorry that you remain unhappy with the answer you have been given.

I can see that your complaint is being handled by my colleague Kevin on Facebook.  I have let Kevin know you've posted on here too and he has it scheduled in to call you later today.

To avoid duplication I will go ahead and lock this thread.  You can progress your complaint with Kevin when he calls.

All the best,

Robbie