Hi, I have put this here, as, like it appears some other people, I had a few days where I had problems logging in to MyBt to look at my bill.
Well just had a one time pin number sent to my phone which I had not asked for. I logged into my account in case there was a problem, not via the text of course, but on my PC, logging directly in, and all was well. So just thought I would check here. Due to the recent problems with logging in, I would not prefer to change anything at this time, as it is working OK, and the pin came to my phone. Has this happened to others?
Solved! Go to Solution.
It may have been the part of a scam. Although it is usually preceded by a telephone call then a text with the PIN.
See this link
Scam Alert: Caller purporting to be from BT, aski... - BT Community