It needs to be renamed IMO, calling it "line rental saver" just leads to ridiculous posts where people think in effect they should get money for nothing from BT. Standard line rental is now £23.05 & due to increase again at end of month yet BT are still persisting with calling it "line rental saver"
Standard Line Rental doesn't apply to 'packages' of course .
I agree that the term 'Line Rental Saver' is misleading , although that is exactly how BT are selling it.
The agreement for the LSR is made when BT indicate the cost per month for line rental is 19.99 , even though they are not supposed to seperate the price any more, they do.
The relevant statement is 'you won't need to pay it again for 12 months'.
If they then ask you to make further payments because they have increased the monthly cost ( in this case 19.99 ) by 14.4% then you are 'paying it again, when BT have said 'you won't need to'.
@MJA1 wrote:
The agreement for the LSR is made when BT indicate the cost per month for line rental is 19.99 , even though they are not supposed to seperate the price any more, they do. Line Rental Saver is only available if you have a landline (phone) and broadband package. see link.
BT Line Rental Saver discount | BT Help
This is because the cost of the broadband part of your package includes the cost of the line for the broadband. The line rental saver is for the landline (phone) part of the package.
If you have a broadband only package this includes the line rental and can not be separated or paid for in advance.
The relevant statement is 'you won't need to pay it again for 12 months'.
If they then ask you to make further payments because they have increased the monthly cost ( in this case 19.99 ) by 14.4% then you are 'paying it again, when BT have said 'you won't need to'.
I have a landline (phone) and broadband package.
I was pointing out that your comment "BT indicate the cost per month for line rental is 19.99 , even though they are not supposed to seperate the price any more" was not quite correct because BT do include the cost of line rental in the broadband price and it is not shown as a sperate cost.
The clue is in the title 'Line Rental Saver'.
BT use this same term in the renewal offer and confirmation which says 'As you've paid for your line in advance'
BT allocate a figure of 19.99 towards Line Rental, as part of the package.
They seperate out this figure from the BB package cost when using LRS.