My BT showing wrong account number

[NeilO]

Hi @Tomasmith22 I'll send you a private message so you can get in touch and we'll be happy to help.

Thanks

Neil

[Modupe]

Hello,

I’m having the same issue as mentioned above. My account logs in to an old account with BT Sport instead of my most recent account with the broadband.

Please help

[JohnC2]

Hi @Modupe, sorry your MyBT is showing an old account rather than your new broadband account. Get in touch with us on the 'Message now' option on this page: Broadband | BT Help and one of our guides will be able to fix this for you.

Cheers

John