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Message 1 of 5

Need to cancel landline

Hello. I am not able to speak to anyone. I do not need my landline anymore. My contract is due to end in June 2022, but can I close my account and phone line before then please. I've not made any calls since getting the new contract in June 2021. I'm paying for line rental for something I'm not using. Thank you 

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Message 2 of 5

Re: Need to cancel landline

@malardy 

Can you confirm that you do not have any broadband service, as the line is needed for that?

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Message 3 of 5

Re: Need to cancel landline

  • Thank you for the quick reply. The landline is the only service I have.  I don't have broadband
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Message 4 of 5

Re: Need to cancel landline

I'd imagine you can end it early but there'll likely be some charges for doing so

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Message 5 of 5

Re: Need to cancel landline

Hi @malardy and welcome to our community.

I can help you with the cancellation. I'll need a few details so I'll drop you a private message now so you can get in touch.

Cheers

David

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