Thank you so much for your concern. I am still not through this. BT continue to send me bills and harass me. I have been getting emails, text demands and postal bills. All after being assured that I WON'T be billed. I am really struggling and the stress is awful. I appreciate your concern, thank you so much.
@FMCR I'm so sorry for any distress caused, please don't worry. We'll be in touch with you today.
Neil
This was resolved on the 5th April 2024.