My BT Content Partner Section is missing

[AntreasAntoniou]

I also can't find my content partners page. Could you help me out? 🙂

[DavidM]

Hi @AntreasAntoniou and welcome to our community.

Do you have more than one account on your BTiD?

Cheers

David

[AntreasAntoniou]

No, as far as I know. I am a new customer with one account. 

[DavidM]

Thanks for getting back @AntreasAntoniou .

Have all the orders completed and the first bill produced and paid?

Cheers

David

[AntreasAntoniou]

The orders have completed, and the first bill has been produced, and is due to be paid on the 18th. 

[DavidM]

Thanks for confirming that @AntreasAntoniou 

I'll be happy to look into this for you. Check your inbox for my message and drop me over the details.

Cheers

David

[DavidM]

Thanks for your recent posts on the BT.com community forum. Please can you reply to this Private Message with the following information and one of the forum guides will get back to you.

Account holder name:

Relationship to account holder(if different):

Account number:

Full postal address:

Contact telephone number:

The last four digits of your Direct Debit card number:

Email address:

Brief description of the issue:

Xbox gamer tag and associated email address:

Thanks

DavidM  BTCare Forum Guide

Just to give you a heads up, we are a small, specialised, team and as such it may take us a little longer to get to you, on occasions, so please bear with us.  If your issue is urgent and you cannot wait for us, please feel free to contact BT via our Contact Us page, and one of our colleagues from front line support will be in touch. Otherwise we look forward to speaking with you shortly.  Thanks for your patience and understanding.