Did this get sorted for you? I have exactly the same problem and seem to be going around in circles with it.
Solved! Go to Solution.
Yes although my installation is delayed awaiting a dig team to sort a broken duct. The team here have been great in sorting it for me.
Good morning @PGMancs,
Thanks for taking the time to send us a private message.
I have been trying to reach you to talk about this but missed you. I will give you a call again later this morning so I can let you know what I have done.
Thanks
DanielS
Thanks for taking the time to speak with me today @PGMancs.
I'm very happy that all has been sorted now and the cash back approved.
Take care and have a great day.
DanielS