Returns

[Cavey1]

When you go over your call plan minutes or call from your mobile

[Cavey1]

How do I get a returns bag when BT hasn’t asked me to return my old hub? 
I don’t want it in the house but it seems a waste to take it to the tip!

[imjolly]

phone CS 03301234150 and ask for returns bag

[Cavey1]

I’ve tried but none of the telephone options is relevant.

Also, resent having to spend time and money ringing a number that’s not free.

It’s the 21st century BT! Why can’t there just be a button to click on website?

[StuartH]

Hi @Cavey1 

Welcome to the Community.

I can arrange that bag for you. I've sent you a private message asking for some details.

Thanks

Stuart

[HHGTTG]

Hmmm, since when have 0330 numbers been chargeable if you have a call plan with BT?

[DavidM · Accepted solution]

Thanks for sending over the details @Cavey1 

The returns bag is on its way to you.

Cheers

David