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Message 6 of 7

Re: Returns

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When you go over your call plan minutes or call from your mobile
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Message 1 of 7

Returns

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How do I get a returns bag when BT hasn’t asked me to return my old hub? 
I don’t want it in the house but it seems a waste to take it to the tip!

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Message 2 of 7

Re: Returns

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phone CS 03301234150 and ask for returns bag



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Message 3 of 7

Re: Returns

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I’ve tried but none of the telephone options is relevant.

Also, resent having to spend time and money ringing a number that’s not free.

It’s the 21st century BT! Why can’t there just be a button to click on website?

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Message 4 of 7

Re: Returns

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Hi @Cavey1 

Welcome to the Community.

I can arrange that bag for you. I've sent you a private message asking for some details.

Thanks

Stuart

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Message 5 of 7

Re: Returns

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Hmmm, since when have 0330 numbers been chargeable if you have a call plan with BT?
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Message 7 of 7

Re: Returns

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Thanks for sending over the details @Cavey1 

The returns bag is on its way to you.

Cheers

David

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