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Message 1 of 3

Remove old account from MyBT

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I’m after some help to remove an old account from My BT please. When I log in, it defaults to the old account and I can’t find a way to remove it. 

Any help gratefully received. 

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Message 2 of 3

Re: Remove old account from MyBT

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@rcannon11 welcome to the community and thanks for posting, we can help you with that. I'll send you a private message so you can get in touch with the moderation team.

Thanks

Neil

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Message 3 of 3

Re: Remove old account from MyBT

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Good evening @rcannon11,

I am happy to let you know that everything has been sorted for you now.

You may need to change your password at https://www.bt.com/mybt and clicking on forgot your password.

If you need anything, please let me know.

Thank you

DanielS

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