Reward Card

[ClaireWills55]

Can't seem to find the right page to claim the reward. I follow the links that I've been sent but I end up on the normal log in page. Can any one help? Thanks

[Manatarms84 · Accepted solution]

You need to be outside your 14 day cooling off period to claim this. Otherwise it should be listed on the home page of your myBT page.

Failing this I would suggest contacting customer care on 0330 1234 150

[ClaireWills55]

I'm just outside it. Although BT sent a email for me to claim it within a few days of upgrade. Thank you for your help