I am unable to find anyware on the link provided by BT to claim my reward card. What a surprise! My new account for my recent broadband doesn’t even exist on MyBT
Hi @CliveM60
Welcome to the BT Community and thank you for your post!
I am sorry for the problems you're having claiming for your reward card. Give our guides in the helpdesk a shout on 0330 1234 150 who'll be able to claim for the reward card on your behalf.
Feel free to post back and let me know how you get on chatting with them 🙂
Thanks,
Robbie