I signed up for broadband on the 11th Feb received an email about my rewards card claimed the said reward then received a text confirming I had successfully claimed the reward and to check my rewards page and it isnt showing any pending rewards or any actual rewards but i have several texts and emails confirming I have the reward
Can anyone help with this
Solved! Go to Solution.
When was your activation date as you need to wait until cooling off period has passed before you will get reward card
This is a ustomer forum and post doesn't go to BT so need to phone CS 03301234150