Unable to claim reward

[MrPrem]

Hi All

I am struggling to claim the £110 reward card that was offered when taking out the broadband deal. I have received emails reminding me to claim this, but after clicking the link, logging in, I find that the page is empty.

My service started 4 weeks ago so believe there is a problem.

Any help would be appreciated.

Thanks in advance.

[JohnC2]

Hi @MrPrem, sorry you're not able to claim your reward online and thanks for posting.

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get this resolved.

Cheers

John

[DavidM · Accepted solution]

Thanks for sending over the details @MrPrem .

I've processed the claim for you and the reward will be with you soon.

All the best

David