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Message 1 of 3

Unable to claim reward

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Hi All

I am struggling to claim the £110 reward card that was offered when taking out the broadband deal. I have received emails reminding me to claim this, but after clicking the link, logging in, I find that the page is empty.

My service started 4 weeks ago so believe there is a problem.

Any help would be appreciated.

Thanks in advance.

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Message 2 of 3

Re: Unable to claim reward

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Hi @MrPrem, sorry you're not able to claim your reward online and thanks for posting.

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get this resolved.

Cheers

John

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Message 3 of 3

Re: Unable to claim reward

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Thanks for sending over the details @MrPrem .

I've processed the claim for you and the reward will be with you soon.

All the best

David

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