Virtual Reward Card

[kerryk]

Hi, I've recently signed up and have a few emails asking me to claim my reward card. When I follow the link, nothing shows?

[Leanne_T]

Morning @kerryk 

Thanks for coming to the community. 

Have you been connected for more than 14 days? 

If not, could you please try after 14 days and let me know how you get on 🙂

Thanks. 

Leanne. 

[kerryk]

Hi, thanks for your reply!

we’ve been connected for around a month now? 

just checked via the link you sent in order to claim and can’t see anything 😕

[Leanne_T]

Thanks for coming back to me @kerryk 

In this case as you have been connected longer than 14 days, please give us a call and the team will help you with the reward card. 

For ways to get in touch please our Contact BT page. 

Thanks 🙂

Leanne.