<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
I have updated my Broadband and taken the free offer of 12 months free Xbox Game Pass Ultimate. I followed the instructions given but now I have got an email saying I will be charged £10 per month. Please help,
