Xbox Game Pass not working

[kenworthyr]

Hello,

I've been around the ringer on this one with BT support on this one.

I have the 900mb  package from BT and get 12 months of Gamepass which I activated in Nov 2023. Today it's stopped working and I no longer have Gamepass.

Trying to activate it now, I get "We're sorry the system is down for maintenance, you can submit your activation request by calling us on 0330 1234 150 choose option 1 and then option 2."

Please can somebody help me re-activate my game pass subscription?

[NeilO]

@kenworthyr I'm sorry about that, I'll send you a private message so you can get in touch with the modertors. We can raise a case with our Xbox team for help with this.

Thanks

Neil