Xbox Game Pass

[sliyk]

Hello,

I am struggling with the same issue. Is it something you can help with please?

Thanks.

[RobbieMac]

Hi @sliyk

Welcome and thanks for your post!  I have moved your post to start your own thread.

I am sorry for the problems you're having with your Xbox Game Pass.  Have you opted out through your BTID?  Once you're opted out, the ownership of the pass should revert back to Microsoft after the opt out date.

Post back and let me know please 🙂

Thanks,

Robbie

[sliyk]

I have let the 12 months offer lapse and even after it has finished the control has not reverted back to Microsoft.

[RobbieMac]

Thanks for posting back to confirm that @sliyk

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie