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Message 1 of 5

password

is there a change account password (not BT id password)) screen  

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Message 2 of 5

Re: password

If you mean your broadband/phone account, the only access is via your BTid, there is no separate password.

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Message 3 of 5

Re: password

Hi @Owltime do you mean the account password you're asked when you speak to customer services?

Thanks

Neil

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Message 4 of 5

Re: password

Yes - that's exactly what I mean! Alan

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Message 5 of 5

Re: password

@Owltime No, I'm sorry you can't change that password online, if you speak with customer services they can arrange for a password reminder to be posted to you.

Thanks

Neil

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