password

[Owltime]

is there a change account password (not BT id password)) screen  

[licquorice]

If you mean your broadband/phone account, the only access is via your BTid, there is no separate password.

[NeilO]

Hi @Owltime do you mean the account password you're asked when you speak to customer services?

Thanks

Neil

[Owltime]

Yes - that's exactly what I mean! Alan

[NeilO]

@Owltime No, I'm sorry you can't change that password online, if you speak with customer services they can arrange for a password reminder to be posted to you.

Thanks

Neil