BT Virus Protect switch to Norton

[Frustratedcustomer2]

This did not help.  Still getting the same error message.

[RoyPotter]

Having done this and re-installing Chrome (As directed by BT agent) I've lost all Norton protection and can't add it back due to the server error preventing login.

[Supremedalek]

Now when I click on the Norton link on my PC browser it goes nowhere! Is there anyone looking at this in BT? Do I have to find another password manager elsewhere and pay for it?

[HuwJo]

Hi JohnC2,

I've cleared my cookies and cache - no change, I still have the problem.

[RoyPotter]

OK As of 12:15 I'm able to access Password manager on Chrome.

RAP

[Supremedalek]

Mine seems OK now. Still not good enough though. Still might move to another password manager. One that I can trust!

[PeterS2]

It looks like this issue is fixed.

Password Manager app updated? I had to reinstall it.

It all seems OK now.

[HuwJo]

As of 16:00 The vault is working again

[DavidM]

Hi all,

Thanks for letting us know things are improving. Keep posting and let us know how things are going.

Cheers

David

[Geoff19]

Managed to download for the first time, and appears to be working fine now.  Thanks.

Geoff