Content partners

[JB1976]

Hi

I'm trying to claim my x box game pass but can't see the content partners section on the website.

I only have one account and have paid my first bill 

Thank you

[imjolly]

is your order shown as completed in MYBT?  when was activation?

you must use pc/laptop not the app

[JB1976]

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Activation was a few months ago and yes using PC. Thank you 

[imjolly]

then I think you will need mod help  they will post here

[DanielS]

Hi @JB1976,

Thank you for taking the time to join our Community and post up.

I'm sorry to see that this isn't fixed for you yet. I've sent you a private message where you can reply back to my team on.

It will take us a few days to get back in touch with you afterwards but we will do all we can to help you.

Thank you
DanielS

[JohnC2]

Hi @JB1976, I sent you a Private Message on Wednesday as I couldn't reach you. Please would you check and reply with the further information requested so I can get this raised for you.

Cheers

John

[JohnC2]

Hi @JB1976, the bt.com team have checked and said your 'Content partners' section is now available. Please will you check and if possible check on another PC/laptop if it's not showing.

Let me know how you get on.

Cheers

John

[JB1976]

Whereabouts should it be kn Mybt? 

[JohnC2 · Accepted solution]

Hi @JB1976, log into your BTID and choose the 'Your products' tab like below.
 

Then you will see the 'Content Partners' section at the bottom like the screenshot below.

Cheers

John

[JB1976]

Brill! Thank you very very much. It works!