Gamepass?

[Thompson218]

I'm coming to the end of my free year with Gamepass and being as I only have one game through it that I can purchase separately for £20 I don't intend to continue with it. Can anyone tell how that works please, like is there any positive actions I need to take?

Thanks.

[Peter_W]

Hey there, @Thompson218.

You should be able to see Game Pass as an add-on on your account online, or via the My BT app, and cancel it here.

If you don't cancel this, often it will auto-renew until requested, so it's definitely worth doing if you're not using it.

Alternatively, if  you give our team a call, they'll be able to cancel this at our end, too.

Peter

[Thompson218]

Thank you Peter  I've checked on the MyBT App and there's an Auto Renew slider that is set to off, so hopefully all OK.

Is it on trust that I uninstall the game I've downloaded or will it suddenly cease to run?

Thanks again for your reply.