cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
314 Views
Message 1 of 4

My BT

When I go into My BT to view my bills an Accept Cookies pops up. If I accept the request a Sorry oops happens and the app crashes. The only way to view bill is to reject the request or to view the bill in background mode. I am on Android and wonder what the solution is to rectify the glitch.

0 Ratings
Reply
3 REPLIES 3
265 Views
Message 2 of 4

Re: My BT

Yep same issue for me and seen reviews on Google Play store mention it too. I guess we will have to reject cookies to view Bills etc till the app is updated/fixed. 

1000015245.png

0 Ratings
Reply
251 Views
Message 3 of 4

Re: My BT

Yep. That is what I get. Thanks

0 Ratings
Reply
176 Views
Message 4 of 4

Re: My BT

Hi @edbostan @apuk2004 

Thanks so much to both of you for flagging this with us here, and providing a screenshot of the error. 

I will send over a Private Message so I can grab a few details.

Linzi