Same problem I have no game pass my internet is up and running tried logging into different devices to see if that helps how do I get my game pass
Hi @ferguson8484, sorry you can't claim your Game Pass.
Are you able to view your account, bills etc, ok online?
Are you logged in on the web as the it won't be available on the app?
Cheers
John
Yes I can view it online tried multiple devices and web browsers had my broadband just over a week know and nothing phoned customer support and they just sent me a link to download the bt app
my first is due to come out next week will that make a difference
Hi @ferguson8484, thanks for posting back. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you with this.
cheers
John