Xbox Game Pass Ultimate - Free Gift

[palmer234]

Hi all,

I've read a number of threads regarding the claim of the free gamepass ultimate included in my package.

I've paid 2 bills now but still cannot see the 'content partners' option on my products within MYBT, can anyone help?

Many thanks

[imjolly]

if you are using the MYBT app you need to use  a web browser to access MYBT the your products then manage.  if still nothing post back

[palmer234]

Hey imjolly,

Yes i'm using on a desktop. Also tried on mobile and the app to no avail.

[imjolly]

as you have tried on web page then I have asked a mod to see if they can help

they will post here

[DanielS · Accepted solution]

Hi @palmer234,

I am sorry that it doesn't appear to be showing as available on your MyBT.

We can look into this to see if it's available and how to get it for you.

I'm going to send you a private message that you can reply back to me on.

Thanks
DanielS

[NeilO]

Hi @palmer234 I apologise for the delay in resolving the issue with your BT ID so that you could claim your game pass. I understand that it may have been frustrating for you, but I am glad that we were able to find a solution in the end. If you need any further help, please do not hesitate to post back on the community.

Thanks

Neil